This was my first car buying experience and it couldn’t have been better. I went there looking for a used Mazda CX-5 that I saw online and left with a brand new Mazda 3 Sport Hatchback that was in the showroom. Tim was incredibly helpful and informative throughout the entire process (he even went the extra mile to provide snacks). Staying within my price range was very important for me, and in buying this car, I actually stayed below my price range and got more than I was expecting out of my purchase.
Sales staff is amazing. Everyone there is great. Not pushy at all. Not like other car dealerships. Highly recommend to all.
It's a pleasure doing business with Chapman EHT. I always look forward to visiting and working with Bill Kassner and the Chapman Lincoln/Ford folks. Dina Carlino and Tim Griffiths were extremely helpful in helping my wife and I assess our options across the Lincoln and Ford SUV lines. After several test drives and vehicle demos we were thrilled to take delivery of a new 2017 Lincoln MKX. Seamless exchange of our MKC coming off lease and delivery of the new MKX capped off the sales experience. Much thanks to Bill, Dina, Tim and the Chapman team! They went the extra mile to ensure a smooth delivery and sales transaction.
Service department is clueless how to fix a car. I spend more time there with them trying to figure out what's wrong. I do not recommend buying or servicing your car here. Bought my car here and they have no idea how to fix the problem they caused. And on top of all that, they are not very nice. If you're going to buy or service a car, spend your money someplace where they appreciate you as a customer.
Alan was amazing. Went in on a Saturday right before closing. Told him what I was looking for and he was more than willing to start going to work on the deal right there. I just moved so I wouldn't be able to come back until the following Tuesday but gave him the green light on the car we found. He and Jeremy (finance guy) had everything ready to go right when I walked in. Sign and drive. Everything was explained with the utmost transparency. Car and dealership were both phenomenal.
Chapman Ford Sales Inc is a US Car Dealer based in Egg Harbor Township, New Jersey. Chapman Ford Sales Inc is located at 6744 E Black Horse Pike, Egg Harbor Township, NJ 08234, USA.
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